CADDiAI Maintenance
Years:

How Proficiency Is Measured

Repair Proficiency

A composite score (0–100) based on four factors, each normalized against peers:

30%

Speed

How quickly repairs are completed vs. peers. Lower MTTR = higher score.

20%

First-Time Fix

Percentage of repairs resolved without callback or rework within 7 days.

20%

Experience

Volume of work orders completed, log-scaled to reward consistency without penalizing newer technicians.

30%

Difficulty

Weighted by job complexity — High jobs count 3x, Medium 2x, Low 1x.

PM Proficiency

Uses two factors: Speed (50%) and Experience (50%). First-Time Fix and Difficulty do not apply to scheduled preventive maintenance.

Tiers:Expert> 70Proficient50–70Developing< 50

Technician Breakdown

TechnicianShiftPrimary AreaProficiencySpeed (MTTR hrs)First-Time FixExperience (WOs)Difficulty Score
Tech-033rdPainting
80.0Expert
1.3h79%47164
Tech-063rdWelding
75.7Expert
0.8h59%235337
Tech-093rdAssembly
71.4Expert
0.7h64%89150
Tech-101stWelding
68.5Proficient
1.8h73%99175
Tech-082ndInspection
67.6Proficient
2.7h90%181283
Tech-071stPainting
61.0Proficient
3.0h76%107180
Tech-041stInspection
60.8Proficient
2.4h64%223277
Tech-123rdInspection
60.5Proficient
3.0h62%202287
Tech-022ndWelding
53.7Proficient
3.6h58%66142
Tech-052ndAssembly
52.0Proficient
2.9h69%234285
Tech-112ndPainting
49.7Developing
2.9h83%134200
Tech-011stAssembly
48.7Developing
3.1h65%203286